Terms of service
Terms of Service
Effective Date: October 28, 2026
Last Updated: October 28, 2026
Welcome to Torivano. These Terms of Service govern your access to and use of torivano.com, including purchases made through our online store.
By accessing our website, using our services, or placing an order, you agree to these Terms of Service.
1. Use of the Website
You may use torivano.com only for lawful purposes.
You must not misuse the website, interfere with its security or operation, attempt unauthorized access, introduce malicious software, or use the website in violation of applicable laws or regulations.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, materials, prices, and other information displayed on our website are accurate.
Actual product appearance may vary slightly due to screen settings, lighting, manufacturing variations, or other reasonable factors.
3. Prices and Currency
Product prices are displayed on our website and may change from time to time.
The price applicable to an order is the price displayed at checkout when the order is submitted.
Any applicable shipping charges, taxes, or other fees will be displayed before you complete your purchase where required.
4. Orders
Submitting an order does not automatically guarantee acceptance.
We may refuse or cancel an order where reasonably necessary, including in cases of:
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Payment failure
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Suspected fraud
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Product unavailability
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Pricing or product information errors
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Incorrect or incomplete customer information
If an order is cancelled after payment has been received, the applicable amount will normally be refunded to the original payment method.
5. Payment
Available payment methods are displayed during checkout.
Payments are processed through secure third-party payment providers.
Customers are responsible for providing accurate and complete billing and payment information.
Torivano does not directly store complete credit or debit card information.
6. Shipping and Delivery
Orders are generally processed within 2–5 business days after payment confirmation.
Estimated standard delivery is generally 7–20 business days after processing.
Shipping costs, where applicable, are calculated and displayed during checkout before the order is completed.
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, public holidays, transportation disruptions, or other circumstances outside our reasonable control.
7. Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery, subject to our Refund & Return Policy.
Returned items should generally be unused, unworn, unwashed, undamaged, and in their original condition with applicable tags and packaging.
Customers should contact us before returning any item.
8. Order Changes and Cancellations
If you wish to change or cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.
9. Customer Responsibilities
Customers are responsible for providing accurate information, including:
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Name
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Email address
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Telephone number
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Billing information
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Shipping address
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Product and size selections
We are not responsible for delays caused by inaccurate or incomplete customer information, subject to applicable law.
10. Intellectual Property
All content on torivano.com, including text, logos, graphics, photographs, product images, designs, layouts, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially use our website content without prior authorization.
11. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, advertising, website functionality, and other business operations.
These third parties may operate under their own terms and privacy policies.
We are not responsible for third-party services except to the extent required by applicable law.
12. Prohibited Activities
You must not:
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Use the website for unlawful or fraudulent purposes
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Attempt to gain unauthorized access to the website or related systems
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Interfere with website security or functionality
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Upload or transmit malicious code
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Copy or commercially exploit website content without authorization
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Use the website in a way that violates applicable laws or the rights of others
13. Limitation of Liability
To the maximum extent permitted by applicable law, Torivano will not be liable for indirect, incidental, special, or consequential losses arising from circumstances outside our reasonable control.
Nothing in these Terms limits or excludes consumer rights that cannot legally be excluded.
14. Disclaimer of Warranties
We make reasonable efforts to keep the website and services available, accurate, and secure.
However, except where otherwise required by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
15. Governing Law
These Terms are governed by the laws applicable to the business operating Torivano, subject to any mandatory consumer protection rights that may apply in the customer’s country or region.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, services, website functionality, or legal requirements.
Updated Terms will be published on this page with a revised Last Updated date.
17. Contact Us
If you have questions about these Terms or your order, please contact us:
Brand: Torivano
Website: torivano.com
Email: servicetorivano@outlook.com