Privacy Policy

Effective Date: October 28, 2026
Last Updated: October 28, 2026

This Privacy Policy explains how Torivano collects, uses, stores, and shares personal information when you visit torivano.com, place an order, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

• Order and purchase information

• Customer service communications

• Return and refund information

• Account information, where applicable

We may also automatically collect certain technical and usage information, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Website interactions

• Referring website

• Cookie and similar technology identifiers

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process and confirm payments

• Arrange shipping and delivery

• Provide order tracking

• Handle returns, exchanges, and refunds

• Respond to customer inquiries

• Provide customer support

• Detect and prevent fraud

• Maintain website and account security

• Improve our products, services, and website

• Analyze website usage and performance

• Personalize the shopping experience

• Send marketing communications where permitted

• Comply with legal, accounting, tax, and regulatory obligations

3. Payment Information

Payments are processed through secure third-party payment providers.

Torivano does not directly store complete credit or debit card numbers. Payment providers may process payment information according to their own privacy policies, security standards, and applicable laws.

4. How We Share Personal Information

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business, including:

• Shopify and ecommerce service providers

• Payment processors

• Shipping and logistics providers

• Warehousing and fulfillment providers

• Analytics providers

• Advertising and marketing providers

• Fraud prevention and security providers

• Customer service providers

• Professional advisers

• Government or regulatory authorities where legally required

We do not sell personal information in the ordinary meaning of the term.

5. Shopify

Our online store is hosted using Shopify.

Shopify may process personal information in connection with website hosting, checkout, payment processing, order management, security, analytics, and other ecommerce services.

Shopify processes personal information according to its own privacy practices and applicable legal requirements.

6. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• Operate essential website functions

• Maintain shopping carts and customer sessions

• Remember customer preferences

• Understand how visitors use our website

• Improve website performance

• Measure marketing effectiveness

• Support advertising activities where permitted

Where required by applicable law, non-essential cookies will only be used after appropriate consent has been obtained.

You may manage your cookie preferences through available website controls or your browser settings.

7. Analytics and Advertising

We may use analytics and advertising services to understand website activity and evaluate the effectiveness of our marketing campaigns.

These service providers may process information such as:

• IP address

• Device and browser information

• Cookie identifiers

• Pages visited

• Website interactions

• Referral information

Where required by law, advertising and analytics technologies will be subject to appropriate consent.

8. Marketing Communications

Where permitted by applicable law, we may send promotional or marketing communications.

You may unsubscribe at any time by using the unsubscribe link provided in the communication or by contacting us at:

servicetorivano@outlook.com

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages related to orders, payments, shipping, or customer service.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• Order fulfillment

• Returns and refunds

• Customer support

• Fraud prevention

• Accounting and tax requirements

• Legal obligations

• Dispute resolution

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable law.

10. International Data Transfers

Because Torivano operates an online store and works with international service providers, personal information may be processed or stored outside your country or region.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of certain processing

• Object to certain processing

• Withdraw consent where applicable

• Request information about how your data is processed

• Opt out of certain marketing communications

We may need to verify your identity before processing certain privacy requests.

13. Children’s Privacy

Our website and services are not intended for children where their use of the services or purchase of products would be prohibited by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Brand: Torivano
Website: torivano.com
Email: servicetorivano@outlook.com